Research Team Coaching
Moderated online program combining group and individual learning modules for entry level through senior researchers.
Unfortunately, the sink or swim approach to researcher training is still alive, mainly because excellent communication skills are assumed, not taught. Managers confide in us that it is hard to address skill gaps and manage relationships.
Leaders, as much as their team members, deserve coaching that provides best practices at the team and individual level.
LUR works with your current projects in play to deliver what’s missing from the nuts and bolts of researcher training.
Self awareness, empathic listening and the ability to respond instead of react do not come naturally to most humans, yet we rarely think to train people in those capacities. Our coaching programs provide the tools to build confidence, and the practical skills that increase competence.
The result is a massive boost in impact, job satisfaction and position of the research team within the organization.
And it allows managers to do what they do best – grow their people.
Moderated online program for teams up to 50. Four group learning modules + individual in-depth coaching:
- Four 1-hour group learning modules on Setup, Probing I and II, and Engaging Audiences
- Individual coaching with baseline skill assessment on probing, active listening, empathic communication, professionalism and agility
- Written individual analysis and a 1- hour personal coaching session to work on key areas
- Team-level snapshot of strengths and areas to work on
- Integration plan & LUReate Certification
Moderated 75-minute online program for individuals and teams who want the power of mindfulness guiding their research effectiveness.
This is one of our most sought after modules because mindfulness is rarely on a researcher’s radar, yet it is the most potent tool in the box.
In this session, you’ll learn to:
- Create a safe and engaging environment for participants and stakeholders
- Ready and steady yourself for when $*!^ hits the fan
- Lead with strength by incorporating mindfulness practices like breathwork, energy boosts, and silence
- Train team members and stakeholders to be engaged partners, and participants to be open books
- Integrate your learnings
Moderated 90-minute online program covering 5 must-haves from the Master Class that produce a quantum leap in effectiveness.
Though anyone can attend, Top 5 has the most impact for those with basic research skills, and is especially effective at the team level.
It standardizes key team ways of working, creating efficiencies and a unified force of passionate researchers. For individuals, it infuses your practice with new ideas and polishes your moderation and leadership skills.
Top 5 is often taken as a complement to the Mindfulness module, and multiple times as a refresher for different points in the UXR’s career.
Top 5 helps you or your team:
- Set up research for maximum engagement from participants and stakeholders
- Learn to use the Probing ArcTM including how to stay on topic, measure importance and when to dig in
- Get comfortable empathically redirecting participants or stakeholders who derail the conversation
- Engage stakeholders with intermittent insights and infuse designers with an empathic connection to customers
- Integrate your learnings
Case Studies
A Fintech Giant Uplevels Its Research Team
A leading fintech research team had grown from a handful of UXRs to 50 in a short period of time.…
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A Fintech Giant Uplevels Its Research Team
A leading fintech research team had grown from a handful of UXRs to 50 in a short period of time.…
Read More
A Fintech Giant Uplevels Its Research Team
A leading fintech research team had grown from a handful of UXRs to 50 in a short period of time.…
Read More