In a remote world, remember to be human.

We are leaders in empathic communication and qualitative research. Since 2004, we’ve been conducting global studies, training teams, and coaching empathic communication. The skills taught at LUR are the basis for master researchers and empathic leaders who want to light up rooms with their presence, confidence, competence and joy.

Services

Qualitative research

We’ve spent 24 years helping the world’s largest companies understand their existing customers, and helping them gain new ones. LUR provides full-service qualitative research or coaching for: brand managers, product design studios, internal research teams, government & non-governmental organizations and ad agencies.

Empathic Communication Coaching

We know that being an empathic communicator is the most powerful way to show up in the world. You produce a positive frequency that translates into effective leadership, and elevate those around you. ECC is for anyone who leads or wants to lead, at any level. Common divisions we work with: leadership, government orgs, marketing, and user experience.

Lighting Up Rooms

Empathic Approach

Conscious leaders know this secret: you can lead at any level when you have a regular practice of self-empathy. Layer on the practical skills of moderation, running successful meetings, presenting ideas and insights, and navigating sticky situations and you become a force. Do this at the team level, and your team supercharges everyone around them.

LUR uses principles and tactics drawn from over a decade of experience with mindfulness, self-talk, non-verbal communication and emotional intelligence to remind us to be human in all contexts. 

Contagious empathy. Infectious vulnerability. This is how we light up rooms.

Nuggets

“If we knew what we were doing it wouldn’t be research.”

~ Albert Einstein

Latest Blogposts

Clients we work with